Privacy Policy

At Klozarinstvorux, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Information We Collect

We collect information that you provide directly to us, as well as information that we automatically collect when you interact with our website.

Information You Provide

We collect information that you voluntarily provide to us when you:

• Contact us through our contact form or email
• Request a consultation or quote for custom furniture services
• Subscribe to our newsletter or notifications
• Participate in surveys or provide feedback
• Communicate with us via phone, email, or other means

This information may include:

• Name and contact information (email address, phone number, mailing address)
• Project details and preferences
• Design specifications and requirements
• Payment information (processed securely through third-party payment processors)
• Any other information you choose to provide

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and how you interact with our site, including:

• IP address and location data
• Browser type and version
• Device information (operating system, device type)
• Pages visited and time spent on pages
• Referring website addresses
• Clickstream data and navigation patterns
• Cookies and similar tracking technologies (see our Cookies Policy for more information)

How We Use Your Information

We use the information we collect for various purposes, including:

• Service Delivery: To provide, maintain, and improve our custom furniture services, including processing orders, consultations, and project management
• Communication: To respond to your inquiries, send you project updates, and communicate about your orders or requests
• Marketing: To send you promotional materials, newsletters, and information about our services (with your consent where required)
• Website Improvement: To analyze website usage, identify trends, and improve user experience
• Legal Compliance: To comply with legal obligations, enforce our terms of service, and protect our rights and the rights of our users
• Business Operations: To manage our business operations, including accounting, customer service, and administrative purposes
• Personalization: To personalize your experience and provide content and features relevant to your interests

Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA) or United Kingdom, we process your personal data based on the following legal grounds:

• Consent: When you have given clear consent for us to process your personal data for specific purposes, such as marketing communications
• Contract Performance: When processing is necessary to fulfill a contract with you or to take steps at your request before entering into a contract
• Legal Obligation: When we need to process your data to comply with legal obligations
• Legitimate Interests: When processing is necessary for our legitimate business interests, such as improving our services, preventing fraud, or ensuring website security, provided these interests do not override your rights and freedoms
• Vital Interests: When processing is necessary to protect someone's life or physical safety

Information Sharing and Disclosure

We may share your information in the following circumstances:

Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as:

• Payment processing companies
• Shipping and delivery services
• Website hosting and maintenance providers
• Analytics and marketing service providers
• Email service providers

These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities, such as courts or government agencies.

We may share your information with third parties when you have provided your explicit consent to do so.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication procedures
• Secure payment processing
• Employee training on data protection

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: The right to request access to your personal data and receive a copy of the information we hold about you
• Rectification: The right to request correction of inaccurate or incomplete personal data
• Erasure: The right to request deletion of your personal data under certain circumstances
• Restriction: The right to request restriction of processing of your personal data
• Data Portability: The right to receive your personal data in a structured, commonly used format and transmit it to another controller
• Objection: The right to object to processing of your personal data for direct marketing purposes or based on legitimate interests
• Withdraw Consent: The right to withdraw consent at any time where processing is based on consent
• Lodge a Complaint: The right to lodge a complaint with a supervisory authority if you believe your rights have been violated

To exercise these rights, please contact us using the contact information provided at the end of this policy. We will respond to your request within a reasonable timeframe and in accordance with applicable laws.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. When we transfer your information internationally, we take appropriate safeguards to ensure your information is protected, including:

• Using standard contractual clauses approved by relevant data protection authorities
• Ensuring recipients are certified under applicable data protection frameworks
• Implementing additional security measures as necessary

By using our services, you consent to the transfer of your information to countries outside your country of residence, including the United States, where our servers may be located.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Our retention periods are based on:

• The nature of the information and the purpose for which it was collected
• Legal, regulatory, or contractual requirements
• Our legitimate business interests, such as resolving disputes and enforcing agreements

When we no longer need your information, we will securely delete or anonymize it in accordance with our data retention policies.

Children's Privacy

Our services are not directed to individuals under the age of 18 (or the age of majority in your jurisdiction). We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information promptly.

If you believe we have collected information from a child, please contact us immediately using the contact information provided below.

Third-Party Services

Our website uses various third-party services that may collect and process your information:

Google Services

• Google Analytics: We use Google Analytics to analyze website traffic and user behavior. Google Analytics collects information such as your IP address, pages visited, time spent on pages, and referring websites. This information is used to improve our website and services. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
• Google Ads Conversion Tracking: We use Google Ads conversion tracking to measure the effectiveness of our advertising campaigns. This service uses cookies to track conversions and may collect information about your interactions with our ads.
• Google Ads Remarketing: We use Google Ads remarketing to show you relevant advertisements based on your previous visits to our website. This service uses cookies to identify previous visitors and display targeted ads.
• Google Maps API: We use Google Maps API to display interactive maps on our website. When you interact with these maps, Google may collect information about your location and usage. Please review Google's Privacy Policy for more information.

These third-party services have their own privacy policies governing the collection and use of your information. We encourage you to review their privacy policies to understand how they handle your data.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and store information about your preferences and activity on our website. For detailed information about the types of cookies we use, how we use them, and how you can manage your cookie preferences, please see our Cookies Policy.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:

• Posting the updated policy on this page with a new "Last updated" date
• Notifying you via email if the changes are significant
• Displaying a prominent notice on our website

We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information. Your continued use of our services after changes are posted constitutes acceptance of the updated policy.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Klozarinstvorux
618 S La Brea Ave
Los Angeles, CA 90036
United States
Phone: +1 (310) 359-9923
Email: support@klozarinstvorux.world

For data protection inquiries, you may also contact our data protection officer at the email address provided above.